Rebuilding the patient and doctor apps for a 24/7 primary care practice

An offshore engineering team struggled to deliver reliable features on time, leading to slow sprint cycles and frequent production issues.
Legacy iOS and Android apps built on Swift 1 and Java crashed often and were costly to maintain.
Transitioned from the offshore team to a local engineering team with clear delivery standards.
Replaced WhatsApp with Slack, and ad hoc releases with structured branching and CI/CD pipelines.
Rebuilt the patient and doctor apps with real-time chat, scheduling and media sharing, integrated with the athenahealth EMR.
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One React Native codebase for consistent iOS and Android experiences.
athenahealth EMR integration through a secure API layer using HL7 standards.
HIPAA, PIPEDA and PCI requirements designed into the platform.
Sprint productivity up 63% after the move to a local team.

The Baker Health platform now supports secure, high-performance communication between patients and doctors, streamlines daily workflows for the practice, and meets healthcare compliance standards. Nine months separated the legacy codebases from the modern platform.
63%
Increase in sprint productivity
2
Apps launched on Android & iOS
9 months
Project duration from legacy to modern infrastructure
Common questions about the Baker Health app and the work behind it.
Still have questions?
Let’s ConnectSpeer Technologies rebuilt the Baker Health patient and doctor apps for iOS and Android between December 2019 and September 2020, replacing the practice’s legacy apps and offshore team, and integrated them with the athenahealth EMR.